For graphics and photographs, we prefer Adobe Illustrator EPS and AI files, Adobe Photoshop PSD, TIFF, EPS, JPEG and PNG. Note that the Photoshop files must be at least 300 dpi in order to print a high quality image.

A native file is the file your project is created in and any files used within. For instance, an image manipulated in Adobe Photoshop is placed in an Adobe InDesign file. A logo which was created in Adobe Illustrator is placed in that same InDesign file. Those are the native files. Only the program the files were created in will be able to open those files. The PDF file is a Portable Document Format file which can be created from several different programs and can be opened using Adobe Acrobat, and Adobe Acrobat Reader. PDF files are generally what printers use to create their plates. Note: not all PDF files are created equal. If you need assistance in creating a PDF file for print, please contact us and we’ll walk you through this painless procedure.

Contact us through the website, email your information, or call us at 815-356-5246. When requesting a quote, please be sure to give as much information as possible, i.e... type of paper, finished size of piece, total quantity, printing spot color or four color process, printing on one or both sides of the piece, etc.

We take business checks, Visa, MasterCard, Discover, and cash. If we have not done prior business with you, we will require a 50% deposit on your first order with the balance due upon completion.

Shipping and fulfillment charges will be discussed at the time you contact us, as everyone’s fulfillment needs differ.

It is best practice to not enlarge your 300 dpi image over 150%.

All orders are important to us no matter how big or small.

From estimating through shipping, McGrath Printing | Custom Apparel will not ask our clients to pay for products or services that we would not pay for ourselves.

The best practice is to "zip" or compress your files before emailing. First gather your files into one folder (you may have sub folders inside the main folder). On the Mac, right mouse click and select “compress”, and then you can send us that resulting folder. On the PC, right mouse click on the folder and select “send to” and then “compress”. Once your file is zipped, you can email it to us. There are several email clients and no two are alike; however, when you want to attach something to your email you need to find the button that says “attach” (MS Outlook has a paper clip for its attachment button), navigate to the compressed file you just created and attach it to the email. Before you hit send, make sure the file isn’t over 10MB. Once you hit send, wait for a few minutes to make sure it didn’t get bounced back because of size.

We hold on to files for future orders. Files stay on our server and are backed up nightly. Files that haven't been used in some time are archived and are retrievable if the need arises.

We offer creative design services from business cards and letterheads, to folders and brochures. McGrath Printing | Custom Apparel is the place to fulfill all your printing needs.

Yes, we are proud to say we are a full service manufacturing facility.

We have full distribution and fulfillment capabilities.

Yes, this is what the industry calls a press proof. We would ask that you notify us at the time of your order so we can properly schedule a time for you to stop in.

Depending upon how large your file is, we can accept via email. Anything over 10MB would be too large to email. We would recommend using our upload feature for sending in your files.

Yes, we do all digitizing for embroidery.

Yes, we will provide order confirmation and proofs before your order is put into production.

You may upload your files by using our Upload Page.

All delivery dates depend upon our current production schedule. Typically, production is 1.5 weeks after final proof and order approval. You can always ask for a more precise time when placing your order.

In embroidery, it is more difficult to duplicate the fine details of your design. When you submit your design for embroidery, we will digitize that file to show you a digital proof. A sew out proof is also available for an additional cost.

All proofs are sent as digital proofs through email unless otherwise discussed. A proof will be provided once you have submitted your order request to us after you have approved your quote.

We have many ways to get a quote. You can fill out our Quick Quote form, send us an email through the contact form at the bottom of this page, contact us by phone at (815) 356-5246, or drop by!

We guarantee all our services and products. Please make sure you review your order immediately upon receipt and let us know if there are any issues. We will be unable to assist with any issues up to 48 hours after receipt of your order.

Yes, we do have minimums depending upon which process you use. Please understand that there are quantity discounts available.

All digital proofs will give you the best possible representation of your design. However, printed colors may look different from what you see on your computer screen as all computer screens are color calibrated differently. To ensure the best match to your color needs, we can use PMS colors to match your corporate identity.

No problem! We have designers in-house that can take your idea and turn it into life. We will work with you every step of the way through the design process to make sure you get exactly what you are looking for in your apparel order.

All shipping costs vary upon weight and where it will be delivered. Please contact us to get estimated shipping costs for your apparel order.

While some brands may be different, we do have sizing charts and printing locations available for you by CLICKING HERE.

If your group is tax exempt, all we need is your tax exempt letter to verify your status. We take care of the rest for you.

We have full screen printing, embroidery, vinyl, and other capabilities on site to ensure your job is correct and save you money!

We have a wide variety of sample items available for you to see. We are also able to get specific samples for you. It is always best to contact us to setup a viewing so we can assure we have the samples you are looking for before you arrive.

Yes, we have all kinds of embroidery options available for all your apparel needs.

We print on all sorts of items including, but not limited to, bags, pens, mugs, mouse pads, and many more! Contact us with your ideas or ask us what ideas we have for your specific company, outing, or team.

Yes, we have a few different options for decorating these types of garments. Please contact us to see what we can do for your particular design.

Learn more about paper by Clicking Here.

All orders take different production times depending upon your specific order. Please contact us through the contact form below, or by phone at (815) 356-5246 to get more precise information for your order.